As a major provider of insurance services in the Dutch market, Achmea had the requirement to implement best practice IT governance in the area of user management across their business critical systems as they migrate from mainframe to an SAP software strategy. This session describes the key enabling decisions that Achmea had to make to realize their Identity Management vision and how they are winning the support of the many internal stakeholders that their Identity Management strategy – based on SAP NetWeaver Identity Management – will touch.
Identity Management has become mature over the last years. From its technical beginnings it evolved to a more overarching concept: the integration of business and IT. With this trend new demands arose. Data quality, information owners, system and business roles have to be aligned within the organisation. HR-based business role assignment and sophisticated user self-services promise to be beneficial for the enterprise. This talk will present observations on these topics and will show future trends. Examples from different projects will illustrate existing implementations.