The panel discusses how to accommodate the fact that provisioning initiatives are increasingly driven by the business. The design and responsibility for provisioning processes must be managed on business level. It is essential that provisioning information such as access rights, accounts and software packages are presented to end-users in an adequate semantic form. Role model designs have to take technical and business levels into account.
City of Munich
Wolfgang Heidmann is responsible for the delivery of IT-Services to all pupils, teachers and staff in the City of Munich and for the design of the underlying infrastructure. To fulfill the service...