Trust Arrives on Foot But Leaves in a Ferrari

Inspired by this quote from Mark Carney, the former Governor of the Bank of Canada (2008-2013) and the Governor of the Bank of England (2013 -2020), we will take a look at how identity and trust are intimately connected, yet how fragile they are in the digital world. And, using two customer examples, we’ll show you how critical identity is to establishing trust and enabling seamless digital experiences in our daily lives.