Customer Focus Is a Trap - the Recipe for Successful Digital Services Is User Engagement
- TYPE: Roundtable DATE: Wednesday, October 21, 2020 TIME: 14:40-15.00
At KADACON, we are on a mission to help product people build better and successful digital products. One of the methodologies we’ve developed to do that is a quantification of a digital service’s ability to generate user engagement.
Together in this session, we will discuss the following questions to find ways that will make your digital product more successful:
- why the differentiation between customer and user is important?
- why building a digital service around features not likely to succeed?
- how you can increase the likelihood to succeed by building the product for your user?
Log in to download the presentation:
Speaker:
Session Links
Customer Technology World 2020
- Language:
- English
- Contact person:
-
Ms. Lauren Zuber
+49 211 23707725
lz@kuppingercole.com
- Oct 20 - 22, 2020