Please Hold the Line – Optimize Your Service Center With AI

  • TYPE: Panel DATE: Wednesday, October 21, 2020 TIME: 14:00-14:20

The central part of communication with our customers is done manually. This not only leads to high costs but can also cause problems when confronted with a peak of customer-messages (i.e., during the start of COVID). The result: Long service times for our customers. This presentation will show you how you can optimize your communication by partly automizing it with ai-services.

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Session Links

Virtual Event

Customer Technology World 2020

Contact person:

Ms. Lauren Zuber
+49 211 23707725
  • Oct 20 - 22, 2020