Panel: Best Ways to Balance User Experience & Security for your Consumer Identity Management Strategy

TYPE: Panel DATE: Wednesday, October 21, 2020 TIME: 12:20-12:40

The challenge is to offer user-friendly login procedures via social media accounts, passwords or biometric devices while securing and respecting personal data at the same time. This combination must be taken seriously to provide a smooth Customer Experience (CX) and to guarantee that every consumer can control the access to his personal information. Join this panel to hier the best practise advises of experts in the branch.

Watch the video:

Speakers:

Rolf Hausammann Head of Identity and Access Management

Swisscom

Rolf is leading Swisscom's Identity and Access Management for the retail, business and wholesale customer segments and 3rd party sales channels. He developed the strategy and initiated the IAM program in 2016. He joined Swisscom in 2013 and transformed the mid-market segment form a...

Dinçer Sidar Customer Journey Expert

ING Wholesale Banking

Dinçer Sidar is a Customer Journey Expert at ING Wholesale Banking, where he oversees Identity & Access Management solutions for corporate clients. At the same time, he is part of ING's International Talent Programme, which aims to develop the future leaders within the bank. Working...

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Virtual Event

Customer Technology World 2020

Language:: English

Contact person:: Ms. Lauren Zuber
+49 211 23707725
lz@kuppingercole.com

Oct 20 - 22, 2020

Panel: Best Ways to Balance User Experience & Security for your Consumer Identity Management Strategy

Speakers:

Rolf Hausammann Head of Identity and Access Management

Swisscom

Dinçer Sidar Customer Journey Expert

ING Wholesale Banking

Moderator:

Martin Kuppinger Principal Analyst

KuppingerCole

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