Many companies from diverse industries increasingly rely on AI for strengthening their efficiency by automating jobs. Many of these advanced automation tools, however, will become standard in the future. Consequently, the isolated use of these tools will not enable companies to gain a competitive advantage. This presentation builds on an intelligence-based view of firm performance and the ‘Integrated Intelligence’ approach, which highlights the need to integrate AI with specific human expertise to outperform competitors and to transform a firm’s intelligence architecture. It further discusses the leadership implications for general managers and offers a systematic framework for generating growth and innovation beyond optimization and efficiency. The ‘I3 – Integrated Intelligence Incubator’ provides executives with a toolset for developing appropriate strategic initiatives for intelligence-based future competition.
As we move from the industrial to the information age, new market forces are competing for dominance in our borderless digital society. Personal data linked to identity, fuelled by AI sits at the centre of three competing digital strategies; EU, China, and the USA. The tensions between the rights of the EU citizen, the power of the State in China and the commercial market forces of the USA present new ethical, technical and societal challenges. We are at the beginning of a new design and architectural phase where just because technology can, doesn’t mean it should. This session will explore the tensions between managing a pandemic, freedom of speech, the luxury of privacy and the rise of digital poverty.