CIAM as Key Factor in the Digital Transformation
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Gamification: The Secret Ingredient of Successful CIAM Initiatives

Combined Session
Thursday, May 16, 2019 17:00—18:00
Location: AMMERSEE II

As most EIC2019 participants will agree: consumer identity and access management (CIAM) is a key success factor in digital transformations. Still, so many CIAM initiatives never see the light of day. And when they do, success is all but guaranteed. 

During this session, we will share key insights into how we use ‘The Identity Game’ to accelerate CIAM project initiation and execution leveraging the power of gamification for a.o. stakeholder engagement, business casing and acquiring the priority required to make CIAM projects a success.

Key takeaways:

- How to overcome non-technical barriers to successful CIAM initiatives

- How to engage crucial, but often overlooked, CIAM stakeholders

- How to accelerate your CIAM initiatives using gamification

Hugo Löwinger
Hugo Löwinger
PwC Europe
Hugo brings 15 years of experience in delivering digital identity strategy and -solutions within retail banking, payments and telco’s. His key areas of expertise include omnichannel...
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