CIAM Best Practice
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Panel: Consumer, Business and the Real-World Challenges in CIAM

Combined Session
Thursday, May 16, 2019 12:00—13:00
Location: AMMERSEE II

CIAM is a hot topic and a solution domain, but is it as clear and defined solution as it is sometimes thought of? Do the solution-models and functionalities provided by products and services meet the real business and technical requirements when they are not necessarily within same system or business-domains and have a lot of different stakeholders. How are different CIAM products' functionalities aligned with different organisational structures and processes, online-services, customer use-cases, regulational landscapes etc? What is needed to even start aligning CIAM-scoped -functionalities in siloed organisations with a lot of legacy and complex data-architecture? How to build a roadmap for such an organization and how to get the different stakeholders committed?

Key takeaways:

What is the relation between customer, business, technical, organizational and regulational requirements in a cross-cutting project like CIAM. What are the true challenges and what CIAM actually is from architectural perspective?

- The requirements and promises placed on CIAM are scattered around business and technical and even contradictionary
- What is seen as CIAM often cannot be solved by a single system. Rather It is a holistic solution that is needed to meet the requirements
- The challenges arise from combining scattered systems, data, stakeholders and demands to form a holistic service

Building a CIAM is often not the actual challenge. It is to create a solution to combine the scattered data, requirements and needs to form a service that does not look stiched and meets the consumer expectations in a convenient way.

Katryna Dow
Katryna Dow
Meeco
Katryna Dow is the founder and CEO of Meeco; a personal data platform that enables people to securely exchange data via the API-of-Me with the people and organisations they trust ...
Ville Niemi
Ville Niemi
Nixu Corporation
Is a Business Manager responsible for Digital Identity projects, solutions and portfolio in the field of CIAM, B2C and B2B. He also has a long background on design and architecture of identity and...
Fady Semaan
Fady Semaan
Capital One
Fady Semaan, Managing Vice President, Software Engineering, oversees Consumer Identity which is the foundation for every digital experience and interaction that customers have with Capital One. His...
Stuart Wilson
Stuart Wilson
Pirean
Stuart Wilson founded Pirean in 2002, as the Managing Director he is responsible for driving Pirean's software development, software services and sales organizations. In his role Stuart is...
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