Delivering Security & Value to the Connected Customer

  • TYPE: Combined Session DATE: Thursday, May 16, 2019 TIME: 11:00-12:00 LOCATION: AMMERSEE II

Panel: Consumer Identity - Delivering Value

There are new ways emerging to simplify customer journeys. These include increased security, thanks to blockchain and distributed technologies. These global technologies are of high value for underpinning cross-border commerce. What this means for consumers is that their personal identity management can now mirror their global connected digital lives.

For businesses to take advantage of the new consumer identities, radical changes in customer on-boarding are needed. UX has reached the limits of interface improvements. It is now time for frictionless onboarding that does not compromise on security.

Recent regulations have created extra work for organizations. Identity solutions now need to be flexible and future compliant, as we have not seen that last change to privacy, KYC or AML. Compliance is not a reason for poor customer experience and identity solutions need to go further than simply automating compliance processes.

Key takeaways:


Understanding problems with current customer on-boarding.
Cross border commerce places different requirements on digital identity.
There are new and emerging alternatives

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Steve Giovannetti is the CTO and Founder of Hub City Media, an Identity and Access Management consultancy specializing in IAM implementations, product development and support services. Giovannetti has been working in Identity since 1999 with a heavy focus on containerized solutions and running...

Andrew Nash is Managing VO at CapitalOne and Identity Expert since a very long time. Formerly he worked as a Fellow Analyst at KuppingerCole and CTO for Trulioo. Before that he was Director of Identity Services at Google and PayPal and a board member at Open ID Foundation, Open Identity eXchange...

Katherine is CEO of Sphere Identity, a global identity blockchain-based identity platform for identity storage and on-boarding. As a firm believer that automation needs to do more than mirror manual ways of doing things, Katherine applies distributed technologies to architect and build new...


Session Links

Munich, Germany


European Identity & Cloud Conference 2019

Registration fee:
€2100.00 $2625.00 S$3360.00 23100.00 kr
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Contact person:

Mr. Levent Kara
+49 211 23707710
  • May 14 - 17, 2019 Munich, Germany