Five Pillars of Consumer IAM

  • TYPE: Keynote DATE: Thursday, September 20, 2018 TIME: 16:20-16:40 LOCATION: Emerald 2
Conference Agenda

Transforming the customer experience is at the heart of digital transformation. Digital technologies are changing the game of customer interactions, with new rules and possibilities that were unimaginable only a few years back. Customer Identity and Access Management (CIAM) is a whole emerging area in the IAM, which is essentially an ingredient for digital customer experience. Today’s increasingly sophisticated consumers now view digital interactions as the primary mechanism for interacting with brands and, consequently, expect deeper online relationships delivered simply and unobtrusively. CIAM turns customer data into Gold! Strong/Adaptive Authentication, Privacy, Scalability, APIs and Analytics are the five pillars of CIAM.


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Session Links

Prabath Siriwardena - Five Pillars of Consumer IAM

Seattle, USA


Consumer Identity World USA 2018

Registration fee:
€1200.00 $1500.00 S$1920.00 13200.00 kr
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Contact person:

Ms. Lauren Zuber
+49 211 23707725
  • Sep 19 - 21, 2018 Seattle, USA