The Mirror of Conversational AI

This talk looks at how a conversational AI system is a mirror, composed of two identities. The input from the user and the output from the AI system contain vast arrays of data. And today, with legislation like GDPR and security concerns we look at how the user's identity is of great value, how the bot's identity must be authenticated, and ways these two complicated systems can be managed for maximum value to both parties.

Presentation deck

The Mirror of Conversational AI

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