Customer Journey and Customer Experience

The current customer experience for proving identity is poor and creates tons of friction, real people can’t be authenticated, fraudsters drive right through any obstacle erected and finally roughly 30 % of consumers cannot be authenticated due to thin or non-existent credit files. New techniques have arrived that allow anyone, from anywhere to be reliably authenticated in just seconds. Financial inclusion at its best and the finest customer journey available - virtually friction free and fun!

Key Takeaways

• My Identiy Proofing Process needs Revamped
• Biometrics are the Future of Authentication
• Proving Identity Can be Fun