KYC and Securing Personal Information
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KYC and Securing Personal Information

Combined Session
Thursday, September 20, 2018 11:30—12:30
Location: Emerald 3

Bringing Opposing Sides Together: Using Blockchain-Based KYC to Improve Customer Experience and Compliance Simultaneously

KYC regulations are daunting for financial institutions, with regulations changing often and penalties for non-compliance rising. The KYC process also frustrates consumers. They're asked to continuously give the same information every time they want to open an account, take out a loan, or start an investment -- and depending on the product they're getting from the bank, validation of their identities can take weeks. Unfortunately, each time a customer provides identity information, there is the potential for fraud, data theft, or just simple administrative errors that cause problems. However, applying blockchain technology changes this equation. Blockchain-based identities can be validated instantaneously with no errors and can be re-used, so the KYC process gets more accurate and becomes a better experience for the customer. This session will explain how blockchain technology works in a KYC context compared to current solutions, and explains how banks and other financial institutions are using blockchain today to validate consumer identities, thereby improving their customers' experiences while also improving their KYC compliance.

Key Takeaways:

  • How blockchain identity management differs from alternative solutions.
  • Ways that financial institutions are using blockchain-based identity to improve KYC and other related processes.
  • Impact of blockchain on the overall financial services market, regulatory compliance, and customer experience.

Bringing Opposing Sides Together: Using Blockchain-Based KYC to Improve Customer Experience and Compliance Simultaneously
Presentation deck
Bringing Opposing Sides Together: Using Blockchain-Based KYC to Improve Customer Experience and Compliance Simultaneously
Click here to download the slide deck. Please note that downloads are only available for event participants and subscribers. You'll need to log in to download it.
Didier Collin de Casaubon
Didier Collin de Casaubon
Pikcio (formerly MatchUpBox)
After a post-grad in Philosophy, a Master in Mathematics and an MBA , Didier juggled between working in the banking industry for over 15 years and being an entrepreneur in the software industry. He...

Customer Journey and Customer Experience

The current customer experience for proving identity is poor and creates tons of friction, real people can’t be authenticated, fraudsters drive right through any obstacle erected and finally roughly 30 % of consumers cannot be authenticated due to thin or non-existent credit files. New techniques have arrived that allow anyone, from anywhere to be reliably authenticated in just seconds. Financial inclusion at its best and the finest customer journey available - virtually friction free and fun!

Key Takeaways

  • My Identiy Proofing Process needs Revamped
  • Biometrics are the Future of Authentication
  • Proving Identity Can be Fun

Customer Journey and Customer Experience
Presentation deck
Customer Journey and Customer Experience
Click here to download the slide deck. Please note that downloads are only available for event participants and subscribers. You'll need to log in to download it.
Blair Cohen
Blair Cohen
AuthenticID
Named by OWI and one of the 100 Most Influential Identity Experts Globaly last month. Speaker at 11 conferences last year discussing Next Generation Identity Proofing though your Customer Journey...
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