The “Why” Behind Customer Journeys
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The “Why” Behind Customer Journeys

Keynote
Wednesday, December 13, 2017 16:40—17:00
Location: 3012

People are notoriously unreliable witnesses to their own thoughts and motivations. However, the ability to design behavior-based solutions is the common denominator of every successful modern brand. Behavioral science is the way to navigate the chaos of choice and during this keynote we will share how to turn behavioral economic principle into practical brand and product success stories

 

Christian Goy
Christian Goy
Behavioral Science Lab
Christian Goy, is the co-founder and managing director of the Behavioral Science Lab. Business transformation and innovation leader, opera-lover, former professional athlete, two-time Hall of Fame...
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