An Introduction to the Concept of CIAM and How It Differs from Traditional Identity & Access Management

  • TYPE: Session DATE: Wednesday, December 13, 2017 TIME: 11:00-11:30 LOCATION: 3012
Conference Agenda

In looking at the core elements that determine the success of any Digital Transformation initiative, we see that it is all about following or (better) convoying the connected consumer or customer on his journey through a world of digital services customized to his needs. Selecting between friction and frictionless for the customer is just a click away. Deeply connecting the customer into every part of your organization therefore is the key to success. This is where Customer Identity Management (CIAM) comes in.

In this introductory talk, John Tolbert will outline strategic considerations on what CIAM really is, what makes it different to traditional, employee centric Identity Management, and how it should be integrated into your infrastructure.  

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Background: John Tolbert is a Lead Analyst and Managing Director of KuppingerCole, Inc (US). As Lead Analyst, John covers a number of different research areas, outlined below. John also advises cybersecurity and IAM vendors, from startups to Fortune 500 companies, regarding their product and...


Session Links



Consumer Identity World APAC 2017

Registration fee:
€1200.00 S$1920.00 13200.00 kr
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Contact person:

Mr. Levent Kara
+49 211 23707710
  • Dec 12 - 14, 2017 Singapore