A Buyer's Guide to Consumer Identity Mangement

  • TYPE: Combined Session DATE: Wednesday, September 13, 2017 TIME: 15:00-16:00 LOCATION: 406

Digital Transformation is boosting the need for a direct, comprehensive, agile and privacy compliant engagement with your customers and prospects. Finding the right balance between usability and security, and between privacy and analytics is a key success factor for a healthy and long-term relationship to your customers. To reach this, a consumer identity management program has to be established, aiming at implementing and running solutions that authenticate and manage customer & prospect identities across al channels and beyond domain barriers. Customer Identity & Access Management (CIAM) solutions, providing capabilities such as registration, authentication, social login, consent and profile management, enable your enterprise to let your customers directly interact with your digital supply chain.

In this session, John Tolbert will provide you with best practice inspired insights you need to run an RFP for Consumer Identity solutions that results in a CIAM architecture that delivers on its promise. Some of the topics in this session include:

  • CIAM Business drivers
  • GDPR Compliance as a competitive differentiator 
  • Creating a requirements matrix for CIAM
  • Creating a CIAM Solution Shortlist

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Background: John Tolbert is a Lead Analyst and Managing Director of KuppingerCole, Inc (US). As Lead Analyst, John covers a number of different research areas, outlined below. John also advises cybersecurity and IAM vendors, from startups to Fortune 500 companies, regarding their product and...


Session Links

Seattle, USA


Consumer Identity World USA 2017

Registration fee:
€1200.00 $1500.00 S$1920.00 13200.00 kr
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Contact person:

Mr. Levent Kara
+49 211 23707710
  • Sep 12 - 13, 2017 Seattle, USA