CIAM - The Base Layer for Marketing Automation
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CIAM - The Base Layer for Marketing Automation

Combined Session
Wednesday, September 13, 2017 14:00—15:00
Location: 409

Consumer Identity Trends for Building Customer Connections

With over 2 billion people, Facebook manages the online identity of people from all over world. This talk will cover the trends that Facebook has seen in people's login preferences and the surfaces they login on. In this session, you will learn about the products Facebook offers for account creation across many surfaces, analytics, and account recovery. Learn how you can build meaningful customer connections with Facebook by providing an experience that is consistent, safe, and easy to use across channels and throughout the customer's journey with your business.

Consumer Identity Trends for Building Customer Connections
Presentation deck
Consumer Identity Trends for Building Customer Connections
Click here to download the slide deck. Please note that downloads are only available for event participants and subscribers. You'll need to log in to download it.
John Anderson
John Anderson
Facebook
John Anderson is a Software Engineer at Facebook where he works to eliminate passwords through products like Facebook Login and AccountKit. With over 2 billion people using Facebook, protecting...

CRM, Marketing Automation, User Experience, and Understanding Consumer Identity

Consumer identity cannot live in a vacuum. It must be apply to sales, marketing, customer service, and as many other aspects of the business as possible. This presentation will cover how the pieces fit together and how you can leverage the data you gather into building effective interactions with your leads and clients.

CRM, Marketing Automation, User Experience, and Understanding Consumer Identity
Presentation deck
CRM, Marketing Automation, User Experience, and Understanding Consumer Identity
Click here to download the slide deck. Please note that downloads are only available for event participants and subscribers. You'll need to log in to download it.
Lars Helgeson
Lars Helgeson
GreenRope
Lars Helgeson has been in the Internet marketing space since 2000, when he co-founded one of the world's first email service providers, CoolerEmail. As a pioneer in responsible email marketing, he...
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