Differentiating IAM from Customer-IAM

  • TYPE: Combined Session DATE: Thursday, May 12, 2016 TIME: 11:00-12:00 LOCATION: CHIEMSEE


Imagine an ideal world where you own your digital identity. It exists in one place, is globally accessible, private by default and simple to maintain. You may want to show parts of it to others, but the choice is yours. Vendors dealing with you would never get into conflict with ever-tightening privacy regulations. They wouldn´t necessarily need to know who you are, as long as there is a relationship in place which allows the vendor to know your needs. 

What do we need to get there? Is traditional Identity & Access Management a good starting point or shouldn´t we even consider to combine consumer & employee identities? In this session, Ivan will focus on the differences between IAM and Customer-IAM (or: Identity Relationship Management, IRM) preparing you for a panel session en suite, where IAM and C-IAM vendors will show their perspectives. 


Ivan is a Lead Analyst with a focus on risk management and identity & access management. He has a deep technical understanding and lengthy experience in security consulting across three continents in a wide number of industry verticals, as well as in government and education.

Over the last few years there has been a shift from internal employee focused (B2E) IAM installations towards partner and customer focused (B2C) external facing IAM systems. This means that the job market is shifting and many IAM practitioners are taking on roles in the B2C space.

If you are an experienced B2E manager that has been given the job of running a B2C IAM program what should you think about? What are the main differences between B2E and B2C?

Key Takeaways:

  • The key differences between B2E and B2C IAM projects
  • Capabilities that are critical in a B2C system.
  • Skills that are critically needed in your B2C implementation team.


Bram Neuteboom is co-founder of Qiy Foundation, creating a scheme and an open standard to put people back in control of their personal data. He is the chairman of the WorkStream Functionality & Technology. As CTO of Digital Me he’s responsible for developing...

Thorsten has more than 20 years’ experience within the field of Directory Technologies, Identity Management and Data Privacy. As a technical trainer, consultant and developer he co-developed one of the first Identity Management Solutions which was fully driven by Entity-Relationship...

Jason leads Gigya's global marketing initiatives. He has experience in marketing technology platforms and applications for both start-ups and large enterprises. Most recently, Jason led marketing at DataSift, and prior to that led business intelligence and advanced analytics marketing efforts at...

Martin Sandren is a CISSP and SABSA certified security professional with over fifteen years of experience of various information security related roles. Primarily focused on security architecture and identity and access management including large scale (20+ million users) customer IAM and...

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Session Links


European Identity & Cloud Conference 2016

Registration fee:
€1980.00 $2475.00 S$3168.00 21780.00 kr
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Contact person:

Mr. Levent Kara
+49 211 23707710
  • May 10 - 13, 2016 Munich, Germany