In this joint session, Marek Bingel, lead of the AIM organization (Access and Identity Management) at VWFS AG (Volkswagen Financial Services), Martin Sandren, Head of Identity & Access Management at Blue Cross Blue Shield MA, and Martin Kuppinger, Founder and Principal Analyst at KuppingerCole, will elaborate how to achieve, measure, and improve maturity in IAM (Identity and Access Management) and IAG (Identity and Access Governance Programs). The session is split into three parts, the first and second one being best practice examples from VWFS AG and from Blue Cross, based on their experience in the internal AIM program. These best practice sessions are complemented by a presentation in which Martin Kuppinger explains approaches on how to measure maturity of IAM/IAG programs, how to identify gaps, how to prioritize actions, and how to define a future state. Why and how to perform such reviews and which results can be delivered will be part of the presentation Martin Kuppinger will give.
VWFS AG in the past two years has undergone a massive transformation and change management program in AIM. In contrast to many other organizations, this program has had full support of the business organization and was, from the very beginning, not only a technical initiative but a combination of organizational and technical activities. Extensive work on guidelines, processes, and organization built the ground for successful implementation of AIM in a global organization. But even then, reviewing the state is mandatory. And even in successful implementations, there are some open challenges, especially in a still relatively young initiative such as the one of VWFS AG. Marek Bingel thus will not only talk about how they achieved the state of today but also talk about the plans and actions VWFS AG will take for further improvement and for transition of a project into a sustainable part of the business organization.
