The CIAM Technology Track

  •  TYPE: Track   DATES: September 12 - September 13, 2017
Conference Tracks

To reduce cyber-crime, fraud or other illegal activities, companies have to impose strong regulations to put in place mechanisms for “Knowing Your Customer.” These mechanisms would utilize analytics to develop baseline patterns for all their customers and to be able to spot behavior anomalies and investigate and block suspicious activities. Having an IAM infrastructure designed for managing consumer identities can significantly help the KYC effort.

Learn more about privacy by design, Consent Life Cycle Management and the needs of your customers. Get to know how to secure their personal information in a strategic and user-friendly way. Nevertheless, the EU General Data Protection Regulation is coming soon. Be prepared to deal with the personally identifiable information of EU citizens when compliance is required on May 25, 2018.

In this track, you will learn more about:

  • Building the Foundations for a Sustainable Customer Relationship Service
  • Securing your Customer's Journey through CIAM
  • Customer Identity Deployment Best Practices
  • (Strong) Customer Authentication Trends & Practices

Moderators:

Tracks:

Customer Identity Management - Building the Foundations for a Sustainable Customer Relationship Service

Sessions:

An Introduction to the Concept of CIAM and how it differs from Traditional Identity & Access Management

Date: Tuesday, September 12, 2017 Time: 11:00-12:00 Location: 406

An Introduction to the Concept of CIAM and how it differs from Traditional Identity & Access Management
In looking at the core elements that determine the success of any Digital Transformation initiative, we see that it is all about following or (better) convoying the connected consumer or customer on his journey through a world of digital services customized to his needs. Selecting between friction and frictionless for the customer is just a click away. Deeply connecting the customer into every part of your organization therefore is the key to success. This is...

Case Study: Next Generation Architecture for Health Care Consumers
This session  will cover how to vet customer identities for regulatory compliance as well as new authenticators for their customer-facing websites and mobile applications.

Panel: Innovation, Agility, Usability - Getting the most out of your CIAM Strategy

Date: Tuesday, September 12, 2017 Time: 12:00-13:00 Location: 406

Panel: Innovation, Agility, Usability - Getting the most out of your CIAM Strategy
So you have decided you need a consumer-focused identity management strategy.  Which business objectives will your CIAM strive to meet?  What tactics do most organizations put into place to achieve their consumer identity goals?  How do strategies change over time?  We will hear from some leading experts on how to maximize ROI on CIAM deployments.

Panel: The Role of Consumer Identity in Driving Enterprise Business Value
Businesses need more direct engagement with their consumers.  Consumer identity is the key to creating and improving relationships with customers.  Targeted marketing and increased revenues may be the desired end result, but how exactly are companies and other organizations getting the business value?  In this panel, we will discuss some of the success factors for deriving business value, and take a look at other valuable benefits realized in CIAM solutions.

Protect your Customers from Fraud and Cyber Risk

Sessions:

Identity Management and its Role to Mitigate Cyber Risk

Date: Tuesday, September 12, 2017 Time: 14:00-15:00 Location: 406

Identity Management and its Role to Mitigate Cyber Risk

Panel: How to Work Together in a Privacy Preserving Way to Mitigate Risks
Digital identity is central to all electronic transactions. Prevention of credential misuse is the first responsibility of identity management professionals today. Proper identity management includes identity vetting, issuance of credentials, risk-appropriate authentication and authorization, auditing, and more. Regulations such as GDPR also mandate that identity management systems must work to preserve the privacy of users. This session will explore contemporary means of protecting...

Mobile Biometrics - An Introduction

Date: Tuesday, September 12, 2017 Time: 15:00-16:00 Location: 406

Mobile Biometrics - An Introduction

Panel: Mobile Biometric Authenticators: The SmartPhone as Key
No one wants to use passwords anymore.  Studies show users are ready for mobile biometric technologies.  This group will talk about the latest types of biometrics available for smartphones, trends in usage, and how to integrate new authentication technologies with existing web and mobile app infrastructure.

Customer Identity Deployment Best Practices

Sessions:

The CIAM Solutions Market: Findings from a Recently Published Leadership Compass

Date: Wednesday, September 13, 2017 Time: 11:00-12:00 Location: 406

The CIAM Solutions Market: Findings from a Recently Published Leadership Compass

CIAM Case Study: How FranklinCovey is Getting Ready for GDPR with CIAM
FranklinCovey is a global leader in performance improvement, helping organizations and individuals achieve results that require a change in human behavior. The company is applying this insight and rigor to prepare for the European Union's General Data Protection Regulation (GDPR), taking effect in May 2018. Blaine Carter, FranklinCovey's Data Protection Officer, will explain how CIAM is crucial to meeting GDPR's mandates for putting customers in control of their personal information,...

Customer CIAM Case Study Panel

Date: Wednesday, September 13, 2017 Time: 12:00-13:00 Location: 406

Customer CIAM Case Study Panel
Consumer Identity and Access Management is a fast-growing market. Emerging just a few years ago, it has quickly evolved to become an indispensable tool for many organizations to improve the reach and targeting of their marketing activities, increase the number of new customer registrations and to provide frictionless user experience. CIAM solutions allow businesses and public-sector agencies to gather more information about the consumers while maintaining compliance with the current and...

(Strong) Customer Authentication Trends & Practices

Sessions:

Panel: The Risks of Compromised Credentials

Date: Wednesday, September 13, 2017 Time: 14:00-15:00 Location: 406

Panel: The Risks of Compromised Credentials
The news is full of stories about usernames and passwords being breached by the millions.  What do hackers do with the stolen passwords?  What techniques are identity providers using to prevent loss and misuse of credentials?  This panel will look at current work and future designs on how to reduce identity fraud. This expert panel will explore the role that detection of compromised credentials plays in an IAM program for risk mitigation and delivering safer online...

Humanification of Verification

Date: Wednesday, September 13, 2017 Time: 15:00-16:00 Location: 406

Humanification of Verification
Telecommunication companies have recently released methods to improve the efficacy of second factor authentication by allowing the consumer identity assigned to the physical communication channel and phone number to be verified.  The resulting combination of human identity tightly bound to a the physical verification channel increases the confidence of e-retailers especially those shipping physical goods.   In the Humanification of Verification we will review some recent...

A Buyer's Guide to Consumer Identity Mangement
Digital Transformation is boosting the need for a direct, comprehensive, agile and privacy compliant engagement with your customers and prospects. Finding the right balance between usability and security, and between privacy and analytics is a key success factor for a healthy and long-term relationship to your customers. To reach this, a consumer identity management program has to be established, aiming at implementing and running solutions that authenticate and...


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Seattle, USA

Conference

Consumer Identity World USA 2017

Language:
English
Registration fee:
€1200.00 $1500.00 S$1920.00 13200.00 kr
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Contact person:

Mr. Levent Kara
+49 211 23707710
lk@kuppingercole.com
  • Sep 12 - 13, 2017 Seattle, USA

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