Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join Europe's leading event for the future of digital identities and cybersecurity from June 4 - 7, 2024, in Berlin, Germany! EIC 2024 will take place in a hybrid format, bringing together IT...
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Blog
Blog
EIC 2024: Don’t Miss These Highlight Sessions
The European Identity and Cloud Conference 2024 is approaching. Only three more months until EIC 2024 launches in Berlin, June 4th to June 7th.
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Executive View
Executive View
ForgeRock Workforce Identity Governance
This KuppingerCole Executive View report looks at the ForgeRock Workforce Identity Governance solution, which combines enterprise identity governance with access management to manage the complete...
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Event Recording
Event Recording
CIAM, Wallets, Decentralized - Where is "Traditional" CIAM Heading?
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Ensuring a Proper Fit: Trends in CIAM and Strategies for Effective Solution Selection
Webinar Recording
Ensuring a Proper Fit: Trends in CIAM and Strategies for Effective Solution Selection
As organizations increasingly rely on digital platforms and services to engage with customers, the management and security of consumer identities have become paramount. CIAM solutions play a...
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Event Recording
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Confusing Customer Identity Management (CIAM) with traditional Enterprise IAM comes at a high price: Applying internal regulatory compliance requirements and heavy security challenges to...
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Event Recording
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Data is Power. And as a popular comic superhero said, with power comes more responsibility. For companies offering digital services, the responsibility lies in storing the customer data securely....
CIAM-as-a-Service for 50 Million Customers at OLX Group Europe
Event Recording
CIAM-as-a-Service for 50 Million Customers at OLX Group Europe
Still developing CIAM in-house? Discover the realities of serving 50 million customers using Hosted Customer Identity and Access Management (CIAM) as a service (SaaS) from a vendor. Customer...
Lessons Learnt Rolling Out a B2B CIAM Program
Event Recording
Lessons Learnt Rolling Out a B2B CIAM Program
Holcim is the Global leader in innovation and sustainable and building solutions and we are offering different digital solutions to the partners (Customers, suppliers, carriers...) making...
The Invisible Man Paradox
Event Recording
The Invisible Man Paradox
How changing requirements for a seamless yet secure customer experience affect your Customer Identity solution Today's consumers live parallel lives, with one foot in the physical world and the...
CIAM, Wallets, Decentralized - Where is
Event Recording
CIAM, Wallets, Decentralized - Where is "Traditional" CIAM Heading?
The Journey to Decarbonization and the Role of Digital Identity
Event Recording
The Journey to Decarbonization and the Role of Digital Identity
In this session, we will explore how technology is playing a crucial role in decarbonization efforts. We will discuss how Customer Identity and Access Management (CIAM) can enable digital...
Market Overview CIAM: Customer Identity & Access Management
Event Recording
Market Overview CIAM: Customer Identity & Access Management
This session provides an overview of the CIAM solution market and provides you with a compass to help finding the solution that best meets your needs. In a recent Leadership Compass,...
The Evolution of CIAM and What’s in Store for the Future of Identities
Event Recording
The Evolution of CIAM and What’s in Store for the Future of Identities
With digital transformation continuing to change the way customers interact with businesses, organizations need to provide a personalized, seamless and friction free experience to their customers...
Trends in Passwordless Authentication for CIAM
Event Recording
Trends in Passwordless Authentication for CIAM
Passwordless helps in reducing ATO fraud, provides better security, and smoother experience. But the passwordless approach for each organization and region is fundamentally different, in large...
Avoiding Accidental Architecture - Implementing Graph-Based IAM & CIAM goes Beyond Better Access Control
Event Recording
Avoiding Accidental Architecture - Implementing Graph-Based IAM & CIAM goes Beyond Better Access Control
Graph is having its moment and rightfully so. Regulatory challenges, overly complex authorization scenarios and retrofitting legacy programs to meet new business needs are squeezing businesses....
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