Finance Industry Under Pressure in Fight for the Customer

New players and technologies are stirring up the finance industry, increasing the pressure on traditional players as well as emerging Fintechs alike. “Everyone is fighting for the customer and wants to be the “face to the customer” – the one who controls the business relationship and interaction,” says Martin Kuppinger, Principal Analyst at KuppingerCole.

While regulations like PSD2 certainly pose challenges, modern technologies such as payment systems, Blockchain ID, the potential AI & ML promise, and many more open up new opportunities to strengthen competitiveness. When it comes to choosing which technologies to use, it is important to know how and where AI, ML, Blockchain, CIAM, Libra, and others can help solving the challenges of digitization – and where not. Martin Kuppinger will address these topics and how to find the right balance in his opening keynote at Digital Finance World 2019 in Frankfurt am Main today.

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Digital Finance World 2019


Digital Finance World 2019

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AI for the Future of your Business: Effective, Safe, Secure & Ethical Everything we admire, love, need to survive, and that brings us further in creating a better future with a human face is and will be a result of intelligence. Synthesizing and amplifying our human intelligence have therefore the potential of leading us into a new era of prosperity like we have not seen before, if we succeed keeping AI Safe, Secure and Ethical. Since the very beginning of industrialization, and even before, we have been striving at structuring our work in a way that it becomes accessible for [...]