KuppingerCole's Advisory stands out due to our regular communication with vendors and key clients, providing us with in-depth insight into the issues and knowledge required to address real-world challenges.
Meet our team of analysts and advisors who are highly skilled and experienced professionals dedicated to helping you make informed decisions and achieve your goals.
Meet our business team committed to helping you achieve success. We understand that running a business can be challenging, but with the right team in your corner, anything is possible.
Dr. Olaf Reinhold is manager and board member of the Social CRM Research Center e.V. and guest lecturer at the Information Systems Institute at the Leipzig University. His research interest is in the field of customer relationship management, with a current focus on social media, artificial intelligence, privacy and decentralization. He is also co-author of the book: “Social Customer Relationship Management. Fundamentals, Applications, Technologies” and chair of the iCRM workshop series and the annual Social CRM Conference in Brazil.
