Consumer Identity World USA 2019 Agenda
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September 25, 2019
09:00 - 10:00
09:00 - 15:00
10:00 - 12:00
IDPro Workshop: An Introduction to Identity Management
Location: Emerald 2 & 3
Speaker(s):
Sarah Cecchetti, Founder and Vice-President, IDPro
Ian Glazer, VP, Identity Product Management, Salesforce
Media Content:
12:00 - 13:00
13:00 - 14:30
KuppingerCole Workshop: How to Deal with Customer Identity Breaches Part I
Location: Emerald 2 & 3
Media Content:
14:30 - 15:00
15:00 - 16:30
18:00 - 22:00
September 26, 2019
08:30 - 09:00
08:30 - 17:00
09:00 - 09:20
Account Take Over Fraud (ATO) and New Account Fraud
Location: Emerald 2
Speaker(s):
John Tolbert, Lead Analyst, KuppingerCole
Media Content:
09:20 - 09:40
How AWS Created a Structure Where Women Identity Leaders Thrive
Location: Emerald 2
Speaker(s):
Sarah Cecchetti, Founder and Vice-President, IDPro
Media Content:
09:40 - 10:00
Digital Identity - Empowering the User
Location: Emerald 2
Speaker(s):
Alka Gupta, Entrepreneur, Tech Exec, Board Director, globaliD
10:00 - 10:30
10:30 - 11:30
Track 1: Data Protection & Privacy
Privacy, Security & Data Management Done Right
Location: Emerald 2
Moderator(s):
Richard Hill, KuppingerCole
Media Content:
The Next Economy: Your Data Your Currency Your Terms
Speaker(s):
Lubna Dajani, Co-Founder, Allternet Ltd.
Compliance: Privacy Best Practices with Consumer Identity
Speaker(s):
Ankit Gupta, Director, Persistent Systems Inc
Track 2: Customer Experience Management
Stronger Security and Better User Experience
Location: Emerald 3
Moderator(s):
John Tolbert, KuppingerCole
Media Content:
How Natural Language Processing (NLP) Cognitive Artificial Intelligence (AI) Automation with Analytics is Going to Change your Customer Experience
Speaker(s):
Nelson Cicchitto, Chairman and CEO, Avatier
Panel: Good User Experience - Make it Easy, Secure & Trustworthy
Speaker(s):
Nelson Cicchitto, Chairman and CEO, Avatier
Alka Gupta, Entrepreneur, Tech Exec, Board Director, globaliD
Kathryn Harrison, CEO, DeepTrust Alliance
Dave McGibbon, Co-Founder, Passbase
11:30 - 12:30
Track 1: Data Protection & Privacy
Next Steps in Data Protection & Compliance
Location: Emerald 2
Moderator(s):
Richard Hill, KuppingerCole
Media Content:
GDPR, CCPA, and Beyond or: How I Learned to Stop Worrying and Love Privacy Regulations
Speaker(s):
Marla Hay, Director, Product, Privacy and Data Governance, Salesforce
Track 2: Customer Experience Management
Behavioral Analytics & Customer Journey
Location: Emerald 3
Moderator(s):
John Tolbert, KuppingerCole
Media Content:
The Importance of Strong Customer Authentication for Open Banking
Speaker(s):
Raveen Athapaththu, Software Engineer, WSO2
12:30 - 13:30
13:30 - 14:30
Track 1: Consumer Identity Management
CIAM as Key Factor for your Business Strategy
Location: Emerald 2
Moderator(s):
Richard Hill, KuppingerCole
Media Content:
Be Prepared for the One Identity. Requirements, Impact and Benefits.
Speaker(s):
Dirk Wahlefeld, Product Manager, COGNITUM Software
CIAM API Market: Preview of the latest Identity API Leadership Compass
Speaker(s):
Richard Hill, Senior Analyst, KuppingerCole
Track 2: Marketing Automation, AI & Bots
The AI Potential
Location: Emerald 3
Moderator(s):
John Tolbert, KuppingerCole
Media Content:
Consumer Privacy vs. Artificial Intelligence
Speaker(s):
Kevin Murphy, Director Cybersecurity, Rylem Consulting
Panel: Protecting Customer Data through APIs and Machine Learning
Speaker(s):
Allan Foster, VP Global Partner Success, ForgeRock
Nathan Lau, Special Agent - Cyber Task Force, Federal Bureau of Investigation - Seattle Division
Kevin Murphy, Director Cybersecurity, Rylem Consulting
Joe Zanini, Solutions Architect, Ping Identity
14:30 - 15:30
Track 1: Consumer Identity Management
Identity Management with Blockchain
Location: Emerald 2
Moderator(s):
Richard Hill, KuppingerCole
Media Content:
How Blockchain Identity Changes Everything for Customer Service
Speaker(s):
Vic Cooper, CEO, HearRo, Inc.
Track 2: Marketing Automation, AI & Bots
MarTech - Potentials, Reality and Challenges
Location: Emerald 3
Moderator(s):
John Tolbert, KuppingerCole
Media Content:
Better Together: Marketing and Engineering Collaborate to Improve CX
Speaker(s):
Rakesh Soni, CEO, LoginRadius
Panel: Why Account Takeover is Really a Fraud Problem
Speaker(s):
Balraj Dhillon, Director of Engagement & Key Accounts, Simeio Solutions
Tim Maciejewski, Director, Boku Identity
Scott Olson, Vice President, iovation
Justin Richer, Independent Consultant, Founder, Bespoke Engineering, LLC
15:30 - 16:00
16:00 - 16:20
DeepTrust - Tackling the Challenge of Digital Fakes
Location: Emerald 2
Speaker(s):
Kathryn Harrison, CEO, DeepTrust Alliance
Media Content:
16:20 - 16:40
Identity Verification - Key to Customer Success
Location: Emerald 2
Speaker(s):
Balraj Dhillon, Director of Engagement & Key Accounts, Simeio Solutions
Media Content:
16:40 - 17:00
How does Decentralized Identity Look Like for the Marginalized Population (Future Consumers)
Location: Emerald 2
Speaker(s):
Kristina Yasuda, Identity Standards Architect, Microsoft
Media Content:
17:00 - 19:00
September 27, 2019
08:30 - 09:00
08:30 - 17:00
09:00 - 09:20
Consumer Authentication: Key Trends and Takeaways
Speaker(s):
Richard Hill, Senior Analyst, KuppingerCole
Media Content:
09:20 - 09:40
The Most Forgotten Thing in Identity Management
Speaker(s):
Ian Glazer, VP, Identity Product Management, Salesforce
Media Content:
09:40 - 10:00
The Key to B2B Growth: Strong Value Networks of Customers and Partners Built on Trust
Speaker(s):
Blaine Carter, Data Protection Officer, FranklinCovey
Media Content:
10:00 - 10:30
10:30 - 11:30
Track 1: Strong Authentification
Authentication with Biometrics
Location: Emerald 2
Moderator(s):
John Tolbert, KuppingerCole
Media Content:
Panel: The Future of Biometrics in Identity
Speaker(s):
Allan Foster, VP Global Partner Success, ForgeRock
Justin Richer, Independent Consultant, Founder, Bespoke Engineering, LLC
James Tuffery, Director of Identity, Ipsidy, Inc.
Track 2: Trustbuilding
Identity in the Age of Zero Trust
Location: Emerald 3
Moderator(s):
Richard Hill, KuppingerCole
Media Content:
Panel: How to achieve Cloud-enabled Zero Trust Access Management with Unprecedented Architectural Flexibility
Speaker(s):
Blair Cohen, CEO, AuthenticID
Parker Crockford, Chief Policy Executive, Onfido
Richard Sand, CEO, IDF Connect, Inc.
11:30 - 12:30
Track 1: Strong Authentification
User-Friendly Login Procedures
Location: Emerald 2
Moderator(s):
John Tolbert, KuppingerCole
Media Content:
The Password Mess: Your Security Policies Are Destroying Your Users
Speaker(s):
Justin Richer, Independent Consultant, Founder, Bespoke Engineering, LLC
Panel: Balancing Authentication Security with User Adoption
Speaker(s):
Michael Greene, CEO, Enzoic (Formerly PasswordPing)
Dave McGibbon, Co-Founder, Passbase
Dirk Wahlefeld, Product Manager, COGNITUM Software
Track 2: Trustbuilding
Receive Customer Confidence
Location: Emerald 3
Moderator(s):
Richard Hill, KuppingerCole
Crossing the Finish Line with Identity - The Last Few Steps are the Hardest
Speaker(s):
Vittorio Bertocci, Principal Architect, Auth0
Panel: With Great Personalization Comes Great Responsibility
Speaker(s):
Sonny Dasgupta, Head of Marketing, SAP Customer Data Cloud
Christian Goy, Managing Director, Behavioral Science Lab
Megan Smit, Director, Marketing & Communications, PayByPhone
John Summers, VP & Chief Technology Officer, Akamai
12:30 - 13:30
13:30 - 14:30
Track 1: CIAM Innovation
Value & Security for the Connected Customer
Location: Emerald 2
Moderator(s):
John Tolbert, KuppingerCole
Media Content:
Latest Results of the Consumer Authentication Leadership Compass
Speaker(s):
John Tolbert, Lead Analyst, KuppingerCole
Boost your B2B/B2C scenario with BYOID + eKYC using Decentralized Identity
Speaker(s):
Naohiro Fujie, Deputy General Manager, Itochu Techno Solutions
Track 2: Consent Management
Consent Lifecycle Management
Location: Emerald 3
Moderator(s):
Richard Hill, KuppingerCole
Media Content:
How the UMA and Consent Receipt Specifications Enable Personal Agency over One's Own Data
Speaker(s):
Allan Foster, VP Global Partner Success, ForgeRock
Consent in Operation: A Human Approach to Consent Delegation
Speaker(s):
Peter Davis, Chief Privacy Officer, Enterprise Architect, Airside Mobile
14:30 - 15:30
Track 1: CIAM Innovation
CIAM Future Trends Presentations
Location: Emerald 2
Moderator(s):
John Tolbert, KuppingerCole
Panel: Next Steps and Trends in Consumer Identity Management
Speaker(s):
Lubna Dajani, Co-Founder, Allternet Ltd.
Allan Foster, VP Global Partner Success, ForgeRock
Naohiro Fujie, Deputy General Manager, Itochu Techno Solutions
Kristina Yasuda, Identity Standards Architect, Microsoft
Track 2: Consent Management
Customer Data Protection
Location: Emerald 3
Moderator(s):
Richard Hill, KuppingerCole
Media Content:
Consumer Data in the Time of Privacy and Regulation
Speaker(s):
John Lima, CEO, CoffeeBean Technology
Panel: The Next GDPR? The Global Impact of PSD2
Speaker(s):
Marla Hay, Director, Product, Privacy and Data Governance, Salesforce
John Lima, CEO, CoffeeBean Technology
Angie White, Manager, iovation
15:30 - 16:00
16:00 - 16:20
Engaging with Law Enforcement in Preparation for a Data Breach
Location: Emerald 2
Speaker(s):
Nathan Lau, Special Agent - Cyber Task Force, Federal Bureau of Investigation - Seattle Division