Playlist

Consumer Identity World 2018 EU

Videos from the Consumer Identity World 2018 in Amsterdam, Netherlands
13 videos in this playlist
Event Recording
The Future of Identity Management at Border Controls: Gateless and Multiple Biometric and Beyond
Nov 19, 2018
Obviously, our work at Hub Airports has already radically changed the Consumer’s expectations of how their Identity is to be handled at Airport Border Control; since we were on the front page of the Times, the Telegraph and NYT; as well as over 150 other publications.  Gateless border control and multiple biometrics, coupled with self-managed crypto-identity will be the future.  This may seem travel-specific, but the same identity that will get you into a country will also open a fully authorized bank account - with KYC/AML and the relevant National FinCrime agency...
Event Recording
CX as the core of any CIAM
Nov 13, 2018
Customer Experience (CX) is the central starting point when it comes to the strategic definition of your CIAM. The management of millions of identities and the handling of several millions of interactions per day is a technical challenge that changes every day. However, ease of use, efficiency and joy of use by the customer are indispensable prerequisites. At the same time, it is imperative that every consumer can control access to his personal data. Managing customer information in a digitally changing economy with many business partners in need of access is one of today's biggest...
Event Recording
How Policy Based CIAM can Improve the Customer Journey
Nov 13, 2018
In an ever-changing and rapidly evolving world, the fight about the customer is getting tougher. Companies that can offer a customer-centric approach have the advantage. With new technologies such as mobile, internet of things, social media, and big data, the approach towards customers is getting redefined. During this presentation, TrustBuilder’s Sales Director for Benelux Kurt Berghs will give some industry-based examples of how policy-based Customer Identity and Access Management (CIAM) can help with these new challenges.  For different markets such as finance,...
Event Recording
5 months of GDPR – status quo on implementation of the most extensive digital law in the world
Nov 13, 2018
How are companies, consumers and authorities taking the new regulation?
Event Recording
Panel: Blockchain, Identity and Privacy - How to Combine It?
Nov 13, 2018
Blockchain, Identity and Privacy: Three words that buzz, fade and mature.  The blockchain is currently one of the most-hyped technologies. In this panel, we will explore how security and privacy can be enhanced by blockchain technology and outline the challenges ahead. Further, we discuss If and when blockchain-based identity projects reach critical mass in terms of user adoption, they could help get more decentralized services off the ground.
Event Recording
A Digital Society Needs a Digital ID
Nov 13, 2018
Our world is becoming more digital and more mobile every day. The sensitivity of information being exchanged online grows rapidly and data privacy is a real concern to many people. How are we facing new challenges to keep pace with today's digital transformation? Getting rid of all paper flows, taking KYC-process to the next level, improve customers’ experience, introduce a safer way to login and confirm transactions, be compliant with EU regulations and PSD2. Creating a digital ID in a country is one of the solution, but it requires more then just technology.
Event Recording
Panel: CIAM Strategy Best Practice
Nov 13, 2018
When dealing with consumers and customers directly the most important asset for any forward-thinking organization is the data provided and collected for these new type of identities. The appropriate management of consumer identities is of utmost importance. Handing over personal data to a commercial organization the consumer typically does this with two contrasting expectations. On the one hand, the consumer wants to benefit from the organization as a contract partner for goods or services. Customer-facing organizations get into direct contact with their customers today as they are...
Event Recording
Privacy By Design in Practice
Nov 13, 2018
Privacy has become a global concern, with regulations such as GDPR coming into effect. In this context, e-commerce businesses that operate globally cannot simply adopt data protection regulations of a single country/region. Supporting each and every regulation as they emerge is challenging and greatly increases the maintenance cost. Furthermore, these kinds of regular modifications can lead to poor customer experiences. Leveraging well-known privacy by design principles into your system design strategy is a long-term and sustainable solution for most of these privacy challenges. Once these...
Event Recording
The End of the Password – How to Really Protect Digital Identity
Nov 13, 2018
In the digitalized world, passwords are not sufficient anymore to protect digital logins and transactions. What’s even worse: In 81 percent of all cases, they are the main reason for a hack. Once a password is stolen, it opens the doors to fraudulent use and data theft. Furthermore, since most consumers link their online accounts at Amazon, eBay or Twitter to their Facebook or Google account, attackers only have to hack one password in order to gain access to the entire range of applications. This also enables them to easily compromise the complete digital identity of a user. All...
Event Recording
Consent Life Cycle Management
Nov 13, 2018
Consent Management is a crucial aspect of PSD2 and GDPR regulation. At initial thought, consent seems to be simple but from legal and regulatory perspective its complexity arises. Managing consent within an organization should be well planned with all units of businesses and audit trail to prove the veracity of the consent should be tied to identity and security systems of the organization.
Event Recording
Panel: How to Defend your Customer from Current and Future Threats
Nov 13, 2018
This  panel will explore contemporary means of protecting identities to lower cyber risk while safeguarding the privacy of users.  Learn best practices from data protection & privacy experts on how to use the latest defenses to secure your organization against the latest threats and to offer your customer a smooth customer journey without fears.
Event Recording
Data Privacy — Who Actually Cares and Why?
Nov 13, 2018
Most of us know that Facebook, Google, Amazon and million others are collecting vast troves of demographic and behavioral data about us — sometimes even if you aren't on Facebook. That’s bad, right? But do we really care? If we don't care — that is excellent news for advertisers and every other data mining company. But if we do care, what are the implications for marketers? What does it mean for the generation of products and services we develop? This session will highlight how we rationalize or perceive data-privacy, why we care, and what we expect from companies when...
Event Recording
Transform Your Customer Experience: Customer Identity Today and Tomorrow
Nov 13, 2018
Customers are increasingly expecting more from the businesses they interact with, especially as security and privacy breaches dominate headlines. Customer Identity and Access Management can help businesses transform their customer experiences. Join this session to learn about key use cases where organizations have leveraged CIAM to deepen their relationships with a broad spectrum of customers, businesses, and partners and to hear Okta's view of what they will demand in 2018 and beyond.