Consumer Identity & Privacy

  •  TYPE: Channel   DATES: May 14 - May 16, 2019
Event Channels

When dealing with consumers and customers directly the most important asset for any forward-thinking organisation is the data provided and collected for these new type of identities. The appropriate management of consumer identities is of utmost importance. Handing over personal data to a commercial organisation the consumer typically does this with two contrasting expectations. On one hand the consumer wants to benefit from the organisation as a contract partner for goods or services. Customer-facing organizations get into direct contact with their customers today as they are accessing their products and services through various channels and deploying various types of devices. It is essential to know the relevant attributes of that customer at the right time: An improved user experience leads to customer satisfaction and thus to returning customers.

Selecting the right items of information and a proper understanding of the quality and reliability of that data are essential management tasks. Customer identities are the result of the ongoing consolidation of data from various sources, including initial registration information, payment data, search requests, purchase history or helpdesk interaction. Consumers use various devices to access required services and they use different accounts in different contexts. On the other hand, the act of providing personal information to a commercial organisation will only be possible when the consumer can expect the required level of trustworthiness and security being applied to personal data. Trust is essential and losing this trust will inevitably endanger the business model and thus threaten the existence of an enterprise.

Sessions:

Bringing you Transparent & Trustworthy Specifications, Assurance Programs and Research Funding

Date: Tuesday, May 14, 2019 Time: 09:00-13:00 Location: AMMERSEE II

'Keep up with the Kantarians as they overview Kantara Consent Receipt implementations and demo them in action, reprise Kantara UMA through Relationship Management and business models, and prepare you for privacy-focussed open call H2020 funding in your hands'

Use of Production Data in Test Environments

Date: Wednesday, May 15, 2019 Time: 11:00-12:00 Location: AMMERSEE I

Use of Production Data in Test Environments
Due to the requirements in GDPR, IAM professionals can no longer accept to use production data in development and test environments, which has been a common practice for many years. The presentation will focus on the GDPR requirements regarding anonymization or pseudonymization of production data, and discuss why this is almost impossible to do in IAM projects. Testing IAM solutions and cleaning data is an integral part of the presentation. Key takeaways:...

Privacy By Design as a System Design Strategy

Security and Privacy in the “When-Not-If” Era
Beyond a mere equation between risk appetite, compliance and costs, cybersecurity is becoming a matter of good corporate governance, good ethics, and quite simply – good business. The Board, which is ultimately accountable for cyber resilience, must own it and drive it as a key pillar of any firm Environmental, Social and Governance (ESG) strategy

Privacy — Do We Actually Care?

Date: Wednesday, May 15, 2019 Time: 12:00-13:00 Location: AMMERSEE I

Privacy — Do We Actually Care?
This session will highlight how we rationalize or perceive data-privacy, why we care and actually don't, and what we expect from companies when it comes to our own data.  This session will explore and explain how understanding individuals’ expectation about privacy, and the principle of behavioral economics will have an enormous impact on how companies conduct business today and more importantly, tomorrow. 

LIVE Demo of an Interoperable Personal Data Receipt Ecosystem – the Kantara Initiative Privacy Control Panel System

GDPR - Digital Risk and the Catalyst for Global Opportunity

Date: Wednesday, May 15, 2019 Time: 14:30-15:30 Location: AMMERSEE I

GDPR - Digital Risk and the Catalyst for Global Opportunity

GDPR Compliance and IAM Services in a European Municipality
The session will be about the installation of WSO2 Identity Server and homogenization of various user stores in the municipality of Heraklion Crete in Greece. The presentation explores the situation which existed, prior to using WSO2, with multiple and heterogeneous per application user management solutions, the problems that occurred, and how they were solved. This session looks at the benefits of WSO2 Identity Server in the specific installation. They also managed to prepare...

Panel: Anonymisation and Pseudonymisation - What Is It and Why Does It Matter?

How to Turn Privacy and Data Protection Regulations into a Competitive and Trust-Building Advantage

Date: Wednesday, May 15, 2019 Time: 15:30-16:30 Location: AMMERSEE I

How to Turn Privacy and Data Protection Regulations into a Competitive and Trust-Building Advantage

The Ripple Effect of GDPR in North America: What’s Ahead of us with CCPA?

Spartacus as a Service (SaaS): Privacy Through Obfuscation and the Right to Be Forgotten

Consumer Consent - The Make or Break of your PSD2 Compliance Implementation

Date: Wednesday, May 15, 2019 Time: 17:30-18:30 Location: AMMERSEE I

Consumer Consent - The Make or Break of your PSD2 Compliance Implementation

Panel: Consent Lifecycle Management as Necessity for Your GDPR & PSD2 Compliance
Consent Management continues to be a hot topic for many organizations, especially for those who store and process customer data. This Panel will discuss why a core requirement for being compliant with regulations like GDPR or PSD2 is a strategy for the Lifecycle of Consumer Consent and what consent management features do you need.

Can MyData Solve Post-GDPR Consent Management?

Mobile Onboarding Using NFC and ePassports: The Final Step for a Digital Consumer Identity

Date: Thursday, May 16, 2019 Time: 11:00-12:00 Location: AMMERSEE II

Mobile Onboarding Using NFC and ePassports: The Final Step for a Digital Consumer Identity
Identity documents are increasingly used to verify someone’s identity online, e.g., to implement a Know Your Customer in the banking sector. Over the last year several European banks started leveraging the NFC capability of smartphones for this, including Rabobank, ING and DNB, as did the UK Home Office for the EU Settlement Scheme. Users hold their own smartphone to their ePassport to read and verify the embedded contactless RFID chip. Maarten will provide his view on why...

Panel: Consumer Identity - Delivering Value
There are new ways emerging to simplify customer journeys. These include increased security, thanks to blockchain and distributed technologies. These global technologies are of high value for underpinning cross-border commerce. What this means for consumers is that their personal identity management can now mirror their global connected digital lives. For businesses to take advantage of the new consumer identities, radical changes in customer on-boarding are needed. UX has...

So You Think You Can Two Factor
6 years. It took 6 long years, ever since the Mat Honan hack opened everyone’s eyes to the need for two factor authentication, for us to reach the point where every major company added two-factor as their solution to block account hacks. Yet the news is still full of stories about account takeovers and data breaches. What happened? Why did 2FA, as the geeks call it, not prove to be the one-stop security fix it was promised to be? The answer lies in understanding what it...

The IAM Story of Merck, Sharp & Dohme

Date: Thursday, May 16, 2019 Time: 12:00-13:00 Location: AMMERSEE II

The IAM Story of Merck, Sharp & Dohme

Develop a Strategic Advantage Through Identity Proofing
Fraudulent transactions result in lost revenue and can expose an organization to legal fines and regulatory non-compliance. In this landscape managing customer registration and enrollment rates against fraud risk requires intelligent verification tools that are adaptive to business needs. This talk covers logic to rethink digital identity, a business case for developing an identity proofing function in your IAM stack and the best practices to develop a modern identity proofing...

Panel: Consumer, Business and the Real-World Challenges in CIAM

50 Billion Identities: The Future of Humans, Corporations and Smart Things

Date: Thursday, May 16, 2019 Time: 12:00-13:00 Location: ALPSEE

50 Billion Identities: The Future of Humans, Corporations and Smart Things
By 2021, it's estimated there will be more than 25 billion IoT devices with identity. There are over 180 million businesses globally – all of these are registered with governments and have identities in financial institutions. And there are 7.6 billion humans interacting with these corporations and IoT devices in complex ways.  This talk is based on research funded by the DHS Science and Technology to explore the impact of NPE (non-person entity) identity on areas of critical...

Panel: IAM of Things
The number of IoT devices is increasing rapidly. These interconnected machines must be accessible from different networks by other machines and/or by people. Furthermore, IoT devices can be vulnerable to attacks and be the desired target on a company or home network. Considering these challenges, it is essential that the companies are deploying scalable and purpose-designed IAM solutions for these machines and that the IoT devices are designed with IAM and security capacities in mind. ...

Balancing User Experience, Security and Privacy in SPA Applications

Date: Thursday, May 16, 2019 Time: 14:30-15:30 Location: AMMERSEE II

Balancing User Experience, Security and Privacy in SPA Applications
Single Page Applications that are consumer and business facing have seen unprecedented growth. This session will cover different aspects of SPA that enhance user experience and touch upon areas which cross cuts security to spur thinking around one of the hardest problems of balancing user experience with security.

How to Deal with Mobile Apps in Single Sign-On Environments
When it comes to integrating mobile apps into a single sign-on environment, there are often conflicting interests between designers, IT security, and what the end user really wants. What is the impact of a given Login procedure to security and usability? And which approaches are proven to be functional and secure? What reasonable compromise can satisfy ease-of-use and security requirements? Key takeaways: Learn how large-scale enterprises deal with these conflicts. - How to resolve the...

Revolutionizing How We Buy, Price, and Create Value for One Another

Date: Thursday, May 16, 2019 Time: 14:30-15:30 Location: CHIEMSEE

Revolutionizing How We Buy, Price, and Create Value for One Another
We present you with a comprehensive look into the future of commerce, encompassing the $5 trillion e-commerce and brick and mortar sectors. Our world will be defined by a decentralized platform in which customers will wield and monetize their personal data and behaviors. We discuss the details of how self-sovereign identity will enable dialogue between retailers and their individual customers. This "conversation" is at the core of how we will create value for one another. It will allow...

You Can’t Do PII on a Blockchain, so What Then Is It Good for in Identity?
Many viewpoints of the applicability of blockchain for consumer identity have been expressed. In particular, some express doubt about the viability of being able to reconcile GDPR’s right-to-be-forgotten with the immutable nature of blockchain. This is in fact true. However, there are still ways that blockchain can increase transaction integrity while also providing privacy-by-design leadership. Come join this session to learn about how blockchain is being used in the Canadian model...

A Macroeconomic Perspective on Blockchain
The Macro-Economic perspective of how Blockchain has potentially influenced various industries in a specific European Country. I could present various analyses that we are currently conducting, which includes and empirical analysis, cluster analysis, and a scenario analysis. With these results, it will help us to gain insight on what types of influences that Blockchain has had on the industry and potential future insights.  We are working on this study with the European Blockchain...

BYOID Case Study at Universities - How to Utilize Social Media Identity

Date: Thursday, May 16, 2019 Time: 15:30-16:30 Location: AMMERSEE II

BYOID Case Study at Universities - How to Utilize Social Media Identity
In recent years, the types of Identities that universities have to manage, such as parents and vendors in addition to students and faculty members, are increasing. And the it will be difficult to manage these various types of identities anymore with traditional in-house ID management systems. In this session, I will introduce our customer's case of modern ID management and communication improvement utilizing the social network and BYOID. Also I will introduce about their...

Adaptive Access will Enforce both Stronger Security and Better User Experience

Intelligent Search Engine for Medical Technology Products for a Web Marketplace

Secure Customer Access: The role of ML and API Security

Date: Thursday, May 16, 2019 Time: 17:00-18:00 Location: AMMERSEE II

Secure Customer Access: The role of ML and API Security

Gamification: The Secret Ingredient of Successful CIAM Initiatives
As most EIC2019 participants will agree: consumer identity and access management (CIAM) is a key success factor in digital transformations. Still, so many CIAM initiatives never see the light of day. And when they do, success is all but guaranteed.  During this session, we will share key insights into how we use ‘The Identity Game’ to accelerate CIAM project initiation and execution leveraging the power of gamification for a.o. stakeholder engagement, business casing and...

Ensuring your (C)IAM Solution is fit for Purpose

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Munich, Germany

Congress

European Identity & Cloud Conference 2019

Language:
English
Registration fee:
€2100.00 $2625.00 S$3360.00 23100.00 kr
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Contact person:

Mr. Levent Kara
+49 211 23707710
lk@kuppingercole.com
  • May 14 - 17, 2019 Munich, Germany

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