David Hannaford has over 30 years experience of consulting on and implementing complex IT projects in the UK, Europe, America and Australia. He has led IT & business consulting groups, managed service development for Knowledge Management at Ernst & Young, and developed and given training courses in a wide variety of technology topics. He has recently project managed a significant Identity and Access Management system at E.ON in the UK that he will be talking about here. He has a Masters degree in computing, is member of the British Computer Society and builds intelligent robots for leisure.