This session will explore the influence of generative AI across various business and commercial sectors, highlighting its impact on startups, established businesses, and entire industries. The presenter will delve into how large businesses can leverage AI, particularly in customer operations, where AI-powered chatbots enhance self-service and agent effectiveness, leading to increased efficiency. Also, the potential for generative AI in marketing and sales is immense, automating content development, data utilization, and personalization to boost productivity.
On the other end of the scale, for example software engineering-focused startups, the presentation will suggest how generative AI streamlines activities, revolutionizing coding processes and work experiences. Examples of the impacts of AI in product R&D, such as its applications in market analysis, virtual design, simulations, and test preparations, can redefine traditional workflows and enhance efficiency.
Focusing on the retail industry, the presenter will also share insights on how generative AI could lead to a significant increase in annual revenues, transforming customer service, marketing, sales, and supply chain management through automation and optimization of personalized offerings.
Acknowledging the economic potential of generative AI, the presentation will also address challenges, such as external inference and adversarial attacks, emphasizing the role of human oversight for quality control and security in AI-era.
By the end of this presentation, attendees will have an expanded sense of the potential applications of AI-powered systems in a variety of business and commercial contexts. Information and insight are the fuel for business, and AI promises to supercharge how information is leveraged..
